When we took on the responsibility of restaurant ownership, it was to offer our neighbors and community a place of respite, with exceptional traditional food, a lovely environment, and a space conducive to laughter, good conversation, and a sense of convivial well-being. More than that, however, we took on the commitment to do the best, most conscientious job we could, to be transparent, and to hold the welfare of customers and staff uppermost. The Covid-19 virus crisis presents by far the greatest challenge we’ve ever come against, and we are dealing with it head on.
Last week we implemented the CDC Guidelines at Oliveto, focusing first on staff monitoring, not letting anyone at risk to come to work.
This week we’re doing much more:
We’ve implemented a comprehensive sanitizing program in all public areas:
Handrails, backs of chairs, door handles and door push-plates, counters and table tops, bathroom surfaces and handles—all are on a frequent wipe-down schedule.
Menus will be used once only. Pens, wine lists, check presenters will be sanitized regularly.
Personal distance: By removing some tables, we’ve created a one meter space between tables. In appropriate weather, our doors and windows will be open.
And, of utmost importance, we will make available hand sanitizer at the host stand and various places around the dining room for convenient, frequent use by staff and customers. We encourage customers to use them whenever they want to. We researched the hand-cleaning solutions that contain the percentage of alcohol necessary for Covid-19 virus kill. Bear with us on this. Those products are on order (we’ve gone to numerous stores and outlets, and have had difficulty obtaining them as they are on high demand). Until they arrive, we are using an effective, well-vetted vodka/aloe gel mixture.
In the next week, we’ll be implementing new pick-up and delivery service, with menu items appropriate for informal, family meals at home. The dishes are soulful and comforting. They’ll be added to the Cafe fare available now by going to the App store and downloading the Oliveto app. You’ll find a menu for pick-up after 5:30. Soon, we’ll offer delivery, and earlier pick-up and delivery times.
These are difficult times for us all. We must do the best we can, and take care of one another—our friends and families, our communities of farmers, fishermen, staffs–and our culture.
—Bob and Maggie Klein